Shipping & payment conditions

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Malta, Bulgarien, Niederlande, Dänemark ,Österreich, Polen, Estland, Portugal, Finnland, Rumänien, Frankreich, Slowakei, Griechenland, Slowenien, Irland, Spanien, Italien, Schweden, Kroatien, Tschechische Republik, Lettland, Ungarn, Litauen, Vereinigtes Königreich, Luxemburg, Zypern, Schweiz.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge a flat shipping fee of 4,95 € per order.

From an order value of 30,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Belgium: 12,95€
Malta: 12,95€
Bulgaria: 12,95€
The Nederlands: 12,95€
Denmark: 12,95€
Austria: 10,03€
Poland: 12,95€
Estonia: 12,95€
Portugal: 12,95€
Finland: 12,95€
Romania: 12,95€
France: 10,03€
Solvakia: 12,95€
Greece: 12,95€
Slovenia: 12,95€
Ireland: 12,95€
Spain: 13,16€
Italy: 13,27€
Sweden: 12,95€
Croatia: 12,95€
Czecg Rep.: 12,95€
Latvia: 12,95€
Hungary: 12,95€
Lithuniia: 12,95€
UK: 13,06€
Luxembourg: 12,95€
Cyprus: 12,95€
Swiss: 8,36€

Albania: 15€
Iceland: 15€
Andorra: 15€
Bosnia and Herzegovina: 15€
Liechtenstein: 9,50€
Monaco: 12,95€
Belarus: 15€
Macedonia (FYROM): 15€
Moldova: 15€
Montenegro: 15€
Norway: 15€
Serbia: 15€
San Marino: 15€
Ukraine: 15€
Vatican City (Holy See): 15€


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within 3 - 9 days.
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Payment options

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment via PayPal Express
Payment via amazon payments

Further details on payment

 
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Get first. Pay later (in 14 days): The payment period is 14 days from shipment of the goods or tickets/ availability date of the service. The complete terms and conditions for deliveries to Germany you can find here and the complete terms and conditions for deliveries to Austria you can find here.
  • Slice it (only available for Germany): With the financing service from Klarna you can pay your purchase in flexible monthly instalments of at least 1/24 of the total amount (at least 6.95 €) or else according to the conditions stated in the checkout. The instalment payment is due at the end of each month after submission of a separate monthly invoice by Klarna. Further information regarding Part Payment including terms and conditions and Standard European Consumer Credit Information you can find here.
  • Pay Now (Sofort direct banking): Your account will be debited directly after placement of your order.
  • Direct Debit: Your account will be debited after shipment of the goods. You will be notified about the date by email.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarnas user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement for Germany/ Austria.